John's Blog

Looking around, you will witness a lot of polarity in this world.  Polarity means: for every up there is a down, For every inside there is an outside, For every high there is a low.  Sometimes, these opposite are obvious, but sometimes, these opposites are harder to spot.  Many a therapy session I conduct is with people battling deep lows, unaware that these troubles are not demons, but rather self inflicted balance to their pursuit of frequent highs.  The most common polarity I witness, invisible to most, results in people easily embracing mediocrity, and missing success. This seeming oxymoron is fuelled, I'm told by the average, by the paralysing fear of failure.  Oh sausage! Failure isn't the polarity of success. Failure is an inherent part of the process to success. One simply must fail in order to learn, grow, and win.  What is keeping you from the success you so desire is fear itself. The fear has got you labelling failure negatively,...

Personal & Leadership Skill: Cultural Awareness Sadly, polarisation seems to be the current trend in the world at the moment. This is a dangerous attitude to own in the “global village” of our modern world. Our workplaces, neighbourhoods and public areas are filled with people from various culture groups and backgrounds. We are exposed to all sorts of age groups, religious persuasions and life attitudes each and every minute. This cosmopolitan environment requires each of us to be able to demonstrate some awareness and sensitivity to other culture groups.   

Sitting in a meeting about culture, the Logistics Manager blurted out: I hate it when employees say ‘The Company should’, or ‘you should’, never taking ownership of their jobs or showing loyalty towards the company.   The manager had moved herself up in a medium sized pharmaceutical company, a family business, from receptionist to Logistics Manager in a few short years. She didn’t get the sympathetic and understanding response she was hoping for.

An ‘Us’ vs. ‘Them’ culture is more than just a un-resourceful state for a team to be in, it is a team culture that can leave a trail of failed goals and broken dreams in its wake. The ‘we’ team appears greater than the sum of its individual parts, producing results that are bigger than the collective effort. The individual’s sense of belonging to the team is the culture every leader should strive to accomplish.

Authentic Culture Authentic Brand Those entrepreneurs that neglect company culture and company brand do so at their own peril. Culture and brand are two sides of the same coin. Culture is the attitudes, expectations expressed through policies and procedures that boil out into action through service. Brand is the culture of your organisation from the customers’ perspective. Brand is how your customers see and experience your company’s culture when they buy your products or use your services.