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The Space in Leadership
3 Skills of Listening and Timing
Music is in the space between the notes. Claude Debussy
The attribute of Space in Leadership can be compared to the
space between notes in music. Whatever you preference of style, it seems that
music appeals to people from all walks of life. It is true that each of us has
our own choice as to our favourite groups or even style of music. It is also
true, you would have to agree, that music is made up of notes and timing.
When considering the two quotes listed, we must be aware
that a note in the song is followed by a quite space of time. It’s the notes
stringed together with these pauses in between that allow for rhythm and tempo.
Spaces between the notes determine the speed and rhythm of the music. If all
the notes were played without the required timing, music would degrade into a
block of noise.
In leadership, the notes of music would represent the
various actions or tasks required. The spaces in between the notes would
represent the rhythm and tempo of the leader’s involvement.
There is no doubt that a leader’s role changes with the
needs of the individuals within his/her team. (See 5 Phases of team development) As the
group starts out, the leader is frequently involved; the notes are closer
together so the pace is quick. But as the team evolve and finds direction, so
the tempo of the leader’s involvement decreases.
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The main question of leadership is always “how much?” A
leader should be able to determine how much effort, involvement and guidance is
required within each opportunity for engagement with team members. The default
answer is – the least amount of energy (input, involvement, control) required
for the situation.
So, how does a leader determine “how much” SPACE in the form
of authority, autonomy, accountability and responsibility is enough? The answer
to this relies on the leader’s refined ability to Listen. As with all music
appreciation, its value is determined by how well it is heard. The art and
science of Listening will guide a great leader to the exact amount of effort and
energy that should be applied to each and every situation encountered.
The Leader needs to “listen” to three things to help measure
the level of engagement required: Listening to Education, Listening to Available
Resource and Listening to Potential.
1.
Listening to Education: The education of the
team or member plays an important role, even if the education is formal or
informal. The experience and past success of an individual or of a team will
help the leader gauge the exact amount of effort and energy to apply to the
engagement. Teams or individuals are appointed because of their track record and
history. Keep it in mind when determining the level of your involvement within
a given situation.
2.
Listening to Available Resources: As a leader, ensuring
your team or a member has all the required resources is vital to their success.
Sometimes just pointing teams or members in the right direction to acquire
resources is all that’s required. Advice on Efficient and effective use of
resources could also be useful.
3.
Listening to Potential: This is a skill that
should be sensitive to timing and volume. The intent of the leader is to grow
team member, and challenging task provide the perfect platform. Be aware of challenging
people too early, resulting in broken dreams and lost confidence. Listen
closely to when the individual is ready for the growth of a challenge. Be ready with the first aid kit - for both you and your team member1
The skill of listening is one that is acquired and developed
over time and enhanced with experience. Don’t be afraid to learn. Allow
yourself to explore different styles of leadership, with varying volume, tempos
and rhythms. Refining your “ear” will grow your reputation for truly great
leadership abilities.
Other Articles on Quantum Theory Leadership by John Usher:
1. The Absurdity of Leadership
2. The 3 K's of Leadership
3. The Maths & Music of Leadership
4. Quantum Theory Leadership - a Definition
Other Articles on Quantum Theory Leadership by John Usher:
1. The Absurdity of Leadership
2. The 3 K's of Leadership
3. The Maths & Music of Leadership
4. Quantum Theory Leadership - a Definition
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