Each belief you hold either empowers you to reach greatness
or it inhibits you. Each leader within the best companies in the world has
chosen to hold true the beliefs of excellence, and reaped the rewards. Their
testimony is, hold the 10 beliefs of excellence as true and you too will
embrace your potential. There is however, no belief that evokes such an
emotional reaction as the one we discuss here: BEHIND EVERY ACTION IS A
POSITIVE INTENTION.
Without fail, resistance is the initial reaction to this
statement. People are so programmed to judge and condemn others purely on the
basis of their actions, that very few people are willing to reserve the
judgement until they have discovered the intention behind the action.
What makes this so ironic, is that when people make a
mistake, or do something to hurt or offend someone else, you will often
hear—"I am sorry, that wasn't what I meant! That wasn't my
intention!" People will quickly judge another's actions. Yet, when they
are at fault, they call the jury to judge not just the action, but they want
the jury to be patient, hear and evaluate the intention too.
By accepting this statement as true, you cause a delay in
judgement, and await the hearing of the all important intention. Does this mean
that we should justify all bad actions on the basis of intention? Not at all. I
am not approving bad behaviour! I am enquiring what drove someone to do the bad
behaviour. No one intentionally acts in a manner that it will be a
"lose-lose" outcome for themselves. Even suicide bombers overcome
their fear of pain and death for the promise of the great rewards in the
hereafter.
I am not asking you to track down every terrorist in the
world to uncover the intention behind their rotten actions. What I am asking
you to do, is that when a friend or a colleague, does something to offend you,
that you take some time to discover the intentions behind their actions. When
you hold this statement as true, you become a little less sensitive about what
is said, about what is done. You become a little less sensitive about
criticism. You develop a thinker skin (yes, a thinker skin—think about being
thick skinned or not!). You become a little more patient. But most of all, you
start to open the channels of communication.
When I am less sensitive, when I am less defensive, I open
the channel of communication to those around me. I become a learner. A learner
that is clear about the intentions that drive actions. I become a learner of
the intentions that drive criticism. Surely this is a good mind set to have?
Surely this will afford me the opportunities to grow emotionally and
spiritually? When I look at some thing that someone has done, and I ask
"What was your intention by doing this?" I open the doors to a whole,
previously unseen world of understanding.
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